We stand behind the quality of our products. If you are unhappy with your order, you can return the products within 30 days. We will accept ONLY unused and unwashed items for returns.
Please email us with your order number to obtain return authorization and a return label.
Open-package or merchandise that are missing the original packaging are subject to up to 15% restocking fee.
A return confirmation must be received via e-mail or telephone to validate your return. Custom goods such as printed Items and custom cut sizes are non-refundable. All refunds will be provided as a credit to the credit card used at the time of purchase within (7) business days upon receipt and inspection of the returned merchandise.
The shipping cost is not refundable after successful shipment of your products. We are not responsible for returned packages due to invalid addresses provided.
If you have any questions regarding our return policy please call our customer service department at 844-41-24647 (CHOIR).